Erlin Studio Privacy Policy
Effective Date: May 4, 2023
Erlin Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our online store, which is operated through SHOPLINE.
1. Personal Data We Collect
When you visit our store, create an account, place an order, contact us, or interact with our social media pages, we may collect:
- Name
- Telephone number
- Email address
- Billing and shipping address
- Account login information
- Order and purchase history
- Payment and transaction information
- Product and communication preferences
- Messages, reviews, photos, or other content you provide
- IP address, device information, browser information, and website activity
Payment information may be processed directly by third-party payment service providers. We may not directly store your complete credit card information.
2. How We Use Your Personal Data
We may use your personal data to:
- Process and deliver your orders
- Process payments, refunds, returns, and exchanges
- Create and manage your account
- Respond to questions and customer service requests
- Send order confirmations and service-related notices
- Prevent fraud and maintain transaction security
- Improve our products, services, website, and customer experience
- Conduct internal analysis and business administration
- Comply with applicable laws and regulations
- Send promotional messages where you have agreed to receive them
You may unsubscribe from promotional emails or messages at any time.
3. Cookies and Tracking Technologies
Our store may use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Provide shopping cart functions
- Analyze website traffic and performance
- Improve website usability
- Provide relevant advertising
You may disable or delete cookies through your browser settings. However, certain website functions may not operate properly if cookies are disabled.
4. Sharing of Personal Data
We may share necessary personal data with trusted third parties that assist us in operating our business, including:
- SHOPLINE and its affiliated service providers
- Payment service providers
- Banks and financial institutions
- Logistics and delivery providers
- Information technology and website service providers
- Marketing, analytics, and customer service providers
- Government authorities or law enforcement agencies where required by law
We only share personal data where necessary for legitimate business purposes, to provide our products and services, or to comply with legal obligations.
Third-party service providers may have their own privacy policies. We recommend reviewing their policies before using their services.
5. Retention and Protection of Personal Data
We retain personal data only for as long as reasonably necessary to:
- Complete transactions
- Provide customer service
- Maintain business and accounting records
- Resolve disputes
- Prevent fraud
- Comply with legal obligations
We use reasonable administrative, technical, and physical security measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Your Rights
Under applicable personal data protection laws, you may request to:
- Access or review your personal data
- Obtain a copy of your personal data
- Correct or update inaccurate information
- Stop certain collection, processing, or use
- Delete your personal data
- Withdraw your consent to marketing communications
We may verify your identity before processing a request.
Please note that certain personal data may need to be retained where required by law or for legitimate business purposes.
7. Minors
Our store is not specifically intended for children under 18 years of age.
We do not knowingly collect personal data from children. If a parent or guardian believes that a child has provided personal data to us, please contact us to request its deletion.
8. SHOPLINE Services
Our online store is operated through SHOPLINE. SHOPLINE and its service providers may process personal data required to provide website, payment, transaction, security, and related services.
For more information, please refer to the SHOPLINE Privacy Policy:
https://shopline.tw/about/privacy
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
The latest version will be published on our website with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your personal data rights, please contact us:
Erlin Studio
Email: erlinstore2017@gmail.com
Last Updated: May 4, 2023
